Connect with your customers - Get the one-to-one perspective you need to offer personalised communications and services that turn occasional visitors into dedicated, repeat customers.

How Does eForensics Work?

• Individual visits your website
• Web Forensics captures data on your visitor which is completley ethical and transparent
• Reports specific contact details
• Sends real time alerts to your designated email address
• Reports provides details on how your visitor arrived at your site (either natural or search engine), and details on their journey through your site
• Information and data is captured and reported back to you on a regular basis - giving you the knowledge of who is using your website and how they are using it.

	Business Insight
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Fine Tune your Marketing - Mould your services and marketing to changes in your customer behaviour. Detailed visitor-based profiles help you identify changes in customer behaviours and needs as they evolve over time.

Obtain Business Insgiht
Understand your audiences. Automate responsiveness to customers, suppliers and employees needs. Manage the content provision. All sound too good to be true? Welcome to the cross over from statistics to tangible deliverables, turn numbers into individuals with names. Welcome to a new world of web marketing and communications proactively helping you to meet your departmental objectives. Let your website and email broadcasting do the work for you!

What ePurple web forensics will do for you
Keep track of your contact database when they revisit your website.
Let your website tell you when someone specific visits the website.
Integrate scheduling to automate response.
Integrate with your CRM system for a complete overview of customer contact strategy.
An integrated solution to automate and track response to contact strategies.

	Continue to Managed Service for Non registered users
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Know Who Your Web Visitors Are With Our Managed Service

Lookup managed services for non registered users
Third party database lookup integration and managed services - Using DNS look up databases the Web Forensics application cross checks the DNS registration repository to see who the IP address is registered to. It then collates all available information on the worldwide DNS registration database. As from that point the visitor is converted from a statistic to a company name. Our packaged solution provides an analytical service to ensure we only track actual information and that the company information associated with the IP address is correct.

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